Refund Policy

Effective Date: July 28, 2025
Business Name: Print My Biz Card
Operated By: Farax Solutions LLC, Sheridan, WY

1. Our Commitment

At Print My Biz Card, we understand that mistakes can happen — that’s why we offer a 24-hour window for you to cancel your order and request a full refund, no questions asked.

We specialize in high-quality, personalized business cards — whether you upload your own custom design or use one of our pre-made templates.

Due to the personalized nature of our products, we maintain a clear and transparent refund policy.

2. Cancellation & Refund Policy (Within 24 Hours)

If you would like to cancel your order for any reason and request a refund, please do so within 24 hours of placing your order. After 24 hours, your order may already be in production and cannot be cancelled or refunded.

To cancel:

  • Contact us at support@printmybizcard.com with your order number and subject line “Cancellation Request”, or

  • Visit our Contact Us page and fill out the form. Choose “Cancel My Order & Request Refund” from the reason dropdown.

3. No Refunds After Production Begins

All of our business card orders are custom-printed based on the information you provide. Once an order has entered the production stage, we are unable to issue refunds, except in cases of errors caused by us.

Please double-check your design files and input information before submitting. We are not responsible for any:

  • Spelling or contact info errors in the submitted design or form

  • Wrong details in template submissions (name, phone number, title, etc.)

  • Low-quality uploaded files

4. Damaged or Incorrect Orders (Our Fault)

If you receive a misprinted, damaged, or incorrect order due to our error, we will reprint your order at no extra cost or issue a refund.

Please contact us within 7 days of receiving the product with:

  • Your order number

  • Clear photos of the problem

  • A brief description of the issue

Email: support@printmybizcard.com

5. Refund Process

If your refund request is approved:

  • Refunds will be issued to your original payment method

  • Please allow 5–10 business days for the amount to reflect, depending on your bank or payment provider

6. Questions?

We’re here to help.
Email: support@printmybizcard.com
Phone: +1 (307) 310-5547
Mailing Address: 30 N Gould St #47264, Sheridan, WY 82801, USA