FAQ
Frequently Asked Questions
Find quick answers to common questions about our business card printing process, shipping, returns, and file requirements.
What size are the business cards?
Our standard cards are 3.5″ x 2″ (horizontal) or 2″ x 3.5″ (vertical), printed on Mohawk uncoated cover paper.
What file formats do you accept for uploaded designs?
We accept PNG or JPEG files only, with a minimum resolution of 300 DPI and sRGB color profile.
Can I submit a PDF, PSD, or AI file?
We only accept PNG or JPEG files directly through the product page. However, if you prefer to send your design in PDF, PSD, or AI format, please email us at support@printmybizcard.com
Do you offer design services?
Yes! You can choose from our Premade Templates — just provide your business info, and we’ll take care of the design and printing.
What if I need more than 100 cards?
You can increase the quantity. For example:
- For 150 cards, choose the Set of 50 and set quantity to 3.
- For 700 cards, choose the Set of 100 and set quantity to 7.
You’ll receive the correct number of boxes. (e.g., 7 boxes of 100 cards = 700 total).
Can I cancel my order?
Yes. Orders can be canceled within 24 hours of placing them. After that, cancellations are no longer accepted since production begins.
What is your return/refund policy?
We only accept returns or offer refunds for damaged, misprinted, or incorrect items. Contact us within 7 days of delivery with photos.
What if I made a typo in my uploaded design or submitted info?
We print exactly what you provide. Please double-check all text, numbers, and spelling. We’re not responsible for user-submitted errors.
Can I see a proof before printing?
If you’d like to see how your card will look before printing, feel free to contact us — we’ll be happy to provide a preview.
What type of paper do you use?
We use Mohawk uncoated cover paper, which offers a clean, matte finish and premium quality.
Where do you ship from?
All printing and shipping is done within the USA.
How long will it take to receive my cards?
Orders are usually printed and shipped within 6–9 business days. Delivery time depends on your location.
Do you ship internationally?
No, we currently only ship within the United States.
Can I reorder the same cards later?
Yes, just re-upload the same design or provide the same business info.
Let’s Print Your Success
We’re more than just a printing service. We’re your branding partner. Whether you’re a small business owner, entrepreneur, or part of a large company, we help you make a lasting impression. From networking events to client meetings, your business card will speak for you.